Service Status
All Systems Operational

About This Site

Welcome to MedicalDirector's Statuspage, Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Uptime over the past 90 days. View historical uptime.
Cloud Products Operational
90 days ago
99.95 % uptime
Today
Helix Operational
90 days ago
99.87 % uptime
Today
Helix Multi-factor Authentication Operational
90 days ago
99.96 % uptime
Today
Helix Recalls Operational
90 days ago
100.0 % uptime
Today
Hub Operational
90 days ago
100.0 % uptime
Today
Telehealth Operational
90 days ago
100.0 % uptime
Today
MD Exchange (ePrescribing, MDClinical Secure Messaging) Operational
90 days ago
99.87 % uptime
Today
Smart Operational
90 days ago
100.0 % uptime
Today
On Premise Products Operational
90 days ago
99.98 % uptime
Today
MD Clinical Operational
90 days ago
99.96 % uptime
Today
Pracsoft Operational
90 days ago
100.0 % uptime
Today
Bluechip Operational
90 days ago
100.0 % uptime
Today
Clinical Content Products Operational
90 days ago
100.0 % uptime
Today
Access Control System Operational
90 days ago
100.0 % uptime
Today
Australian Injectable Drugs Handbook (AIDH) Operational
90 days ago
100.0 % uptime
Today
AusDI Operational
90 days ago
100.0 % uptime
Today
Medicines API Operational
90 days ago
100.0 % uptime
Today
Corporate Services Operational
90 days ago
100.0 % uptime
Today
MD Website Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
Tyro Operational
eRx Operational
Healthlink Operational
Medicare Operational
My Health Record Operational
NCSR ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 12, 2024

No incidents reported today.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024
ePrescribing: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 08:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 08:00 AEST
Scheduled - MedicalDirector ePrescribing services will undergo scheduled maintenance for approximately 30 minutes, on Tuesday 1st Oct at 8am (AEST).

During the scheduled maintenance window, you might experience performance degradation in electronic prescriptions for a short period of time.

We apologize for any inconvenience this may cause and appreciate your patience as we work to improve your experience.
Sep 26, 11:05 AEST
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

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