eRx: Scheduled Maintenance

Scheduled Maintenance Report for MedicalDirector Product Status

Completed

The scheduled maintenance has been completed.

Posted Jul 22, 2023 - 01:00 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 21, 2023 - 23:00 AEST

Scheduled

ePrescribing will be unavailable due to scheduled partner maintenance for approximately 2 hour on Friday 21/07/23 11:00pm – Saturday 22/07/23 01:00am (AEST).

During this process, there will be an outage of the entire eRx gateway. This includes eRx prescriptions, Active Script List, eRx token webpage and the eRx token delivery service.

ePrescriptions will not be able to be created or downloaded during the outage.

Posted Jul 20, 2023 - 16:59 AEST

This scheduled maintenance affected: Cloud Products (Helix), On Premise Products (MD Clinical), and Third Party Services (eRx).