Issue with the IHI validation

Incident Report for MedicalDirector Product Status

Resolved

This incident has been resolved.
Posted Nov 02, 2023 - 17:53 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 02, 2023 - 13:51 AEDT

Investigating

We have identified an issue relating to the validation of Individual Healthcare Identifiers (IHIs).

Our team is working to identify the root cause and implement a solution.

We will send an additional update in 60 minutes.
Posted Nov 02, 2023 - 11:43 AEDT
This incident affected: Cloud Products (Helix).